Kemena Plaza Hotel Bintulu, Bintulu ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

116, Taman Sri Dagang, Jalan Abang Galau, Bintulu, Malaysia

Kemena Plaza Hotel is situated in Bintulu, Malaysia, providing convenient access to local attractions. The hotel is notable for its blend of modern amenities and regional cultural experiences. Its prime location makes it ideal for both business and leisure travelers. Nearby attractions include Tua Pek Kong Temple and Tanjung Batu Beach.

Location

Kemena Plaza Hotel is conveniently located close to Bintulu's key attractions, including Assyakirin Commerce Square and Taman Tumbina. Local shopping experiences can be found at Pasar Utama Bintulu and The Spring. Transportation options facilitate easy access to the surrounding area and natural landscapes.

Rooms

The hotel offers a variety of spacious accommodations tailored to different needs. Each guestroom is equipped with air conditioning, a flat-screen TV, and a safe. Private bathrooms include complimentary toiletries, shower facilities, and hairdryers. Family suites feature additional amenities such as a sofa and dining area with a refrigerator and electric kettle.

Eat & Drink

Guests can dine at the onsite restaurant, Orchid Garden, which serves regional cuisine. A coffee shop is also available for casual dining and snacks. The dining areas in rooms include dining tables and essential kitchen appliances for added convenience. Room service options are provided for those wishing to dine in privacy.

Leisure & Business

Guests can enjoy leisure activities at the outdoor pool and utilize the fitness center for workouts. Business services such as a 24-hour front desk for concierge and laundry services are available. An on-site sauna offers relaxation after a day of meetings or sightseeing. Free Wi-Fi connects guests in public areas.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Twin Room

Max:

2 persons

40 m²

Bed options:

2 Single beds

Shower

Air conditioning

room details

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Superior King Room

Max:

1 person

40 m²

Bed options:

1 King Size Bed

Shower

Air conditioning

room details

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Deluxe Queen Room

Max:

2 persons

40 m²

Bed options:

1 Single bed

Shower

Air conditioning

room details

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Getting around

A list of all available modes of transport

City Center

Bintulu2300 ft

Airports

Bintulu (BTU)4600 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious Family Room

“The family room was incredibly spacious, accommodating up to six guests comfortably, making our trip enjoyable.” view full review

Super Comfortable Beds

“The beds were so comfortable that I had the best sleep I've had in years; it truly made our stay relaxing.” view full review

Convenient Amenities

“The self-catering setup allowed us to prepare snacks and meals easily, which really enhanced our family experience.” view full review

Excellent Shower Pressure

“The shower had amazing water pressure, making it refreshing and invigorating after a long day of exploring.” view full review

General

No smoking on site
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Baggage storage
Coffee shop
Fire extinguishers

Guest Parking

Electric kettle

Services

Room service

Dining

Restaurant

Business

Fax/Photocopying

Spa & Leisure

Rooftop pool
Indoor swimming pool
Pool with view

Room features

Free Wi-Fi in rooms
Air conditioning
Patio
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

116, Taman Sri Dagang, Jalan Abang Galau, Bintulu, Malaysia

Map view

116, Taman Sri Dagang, Jalan Abang Galau, Bintulu, Malaysia

City landmarks

Shopping Area

Park City Mall

1.2 mi

No 1 Jalan Tanjung Kidurong

Taman Tumbina

2.4 mi

Island

Pulau Batu Mandi

2.5 mi

Parks

Taman Millenium

2.5 mi

Store

Pantai Tanjung Batu Bintulu

2.8 mi

Nearby

Temple Street

Tua Pek Kong Temple

1500 ft

Restaurants

Sinong Thai Kitchen & Cafe

600 ft

Kampung Sinong

King Hua Cafe & Restaurant

900 ft

Jalan Keppel

Restoran Santan Berlada

1000 ft

No. 314 Lot 1726 Jalan

Pasar Utama

1900 ft

Main Bazaar

Insight Coffee

2800 ft

Lot 3530 BDA Shahida Commercial Extension Area Lebuhraya Abang Galau

Reviews and Ratings

Feedback from previous guests about their experience.

48%

liked the hotel and would stay again

5.0/10

Guest rating

Rooms

5.0

Location

7.6

Service

7.4

Dining

5.6

Judy

United States of America, October 2024

5.0/10

I had a mixed experience at this hotel. On one hand, the historical charm of Bintulu's Old Town is appealing, but the rooms need serious attention as they are poorly managed and have lingering smells. The staff was friendly and acknowledged the issues, but the renovation process seems to be taking longer than expected. Overall, I think the hotel has potential but definitely needs improvement in several areas.

Rooms

5.0

The rooms felt neglected, with some issues like smells and unsuitable furnishings. They were not clean or comfortable as they should be.

Service

6.0

The staff was friendly and attentive, but it seemed like they were stuck in a long renovation process, which affected the room conditions.

Location

7.0

The hotel is situated in a historically interesting part of Bintulu, but it does get dark at night and needs better maintenance to feel safe.

Dining

5.0

The dining options were limited and overpriced, especially since breakfast is an extra cost that feels unnecessary.

Facilities

5.0

Facilities are outdated and need improvements. There wasn't a lot to enjoy in terms of amenities.

Albert

United States of America, September 2024

6.0/10

This hotel has a charming historical location in Bintulu's Old Town, which is interesting in its own right. The rooms are pleasant but show signs of aging, and air conditioning wasn't quite up to par. The service is attentive, though the renovation process seems slow. Dining options could use improvement, as breakfast is not included, making it feel a bit overpriced for what it offers.

Rooms

6.0

The rooms are bright and comfortable, but the hotel is undoubtedly old, both inside and out. Unfortunately, the air conditioning didn't cool the room enough for my liking.

Service

7.0

The staff were smartly dressed, attentive, and polite. However, it seems they are taking their time renovating the rooms and addressing issues like the broken beds.

Location

7.0

Situated in Bintulu's Old Town, the location is historically interesting, though it can be poorly lit and not very well maintained at times.

Dining

5.0

Dining requires an extra RM 25 for breakfast, which feels excessive since it should ideally be included in the room rate.

Facilities

5.0

The facilities are basic and could use some upgrades to enhance the overall experience.

Mary

United States of America, August 2024

6.2/10

I had a mixed experience at this hotel. On the bright side, the staff was friendly and attentive, and the location had its charm with historical significance. However, the condition of the rooms left much to be desired; they felt outdated and had some issues like broken beds. The dining experience also came with extra charges that I felt should've been included in the room rate.

Rooms

5.0

The rooms were bright and pleasant, but unfortunately, they felt outdated and had issues such as broken beds.

Service

8.0

The staff was smartly dressed, polite, and efficient, really doing their best to be welcoming.

Location

7.0

The hotel is in an interesting part of Bintulu's Old Town, which has a lot of historical significance, but it can feel dark and less maintained at night.

Dining

6.0

The restaurant was nice, but the breakfast came at an extra charge of RM 25, which I believe should be included in the room rate.

Facilities

5.0

There are some amenities available, but the overall facilities feel in need of renovation.

Michael

United States of America, June 2024

6.4/10

The hotel is conveniently located near the town and a night market, which adds to its charm. The rooms have a modern interior design; however, I did notice some cleanliness issues that need to be addressed. The staff was welcoming, but it feels like they are taking too long to renovate certain aspects of the hotel. Overall, it's decent but could use some improvements, particularly in the room conditions.

Rooms

5.0

While the rooms feature a contemporary design, I did find cleanliness issues, which was quite disappointing.

Service

7.0

The staff was friendly and welcoming. However, it seems they are aware of the issues with the room conditions as one staff member commented about the broken beds.

Location

9.0

The location is perfect, right in the center of Bintulu and near the night market, which is a fun place to visit.

Dining

6.0

Although there were some food options available, the dining experience felt lacking, especially since I had to pay extra for certain items that should have been included.

Facilities

5.0

The overall amenities were basic and could really benefit from some upgrades, especially as the hotel is in the process of renovation.

William

United States of America, June 2024

6.6/10

This hotel has a lot going for it, including its friendly staff and fascinating historical location in Bintulu's Old Town. However, the rooms definitely need a upgrade as they felt quite old and rundown, and the dining experience could use some improvement too. Overall, the price was reasonable but considering the room condition, I felt it could be more rewarding.

Rooms

5.0

The rooms were a bit too rundown and old for my liking, which made my stay less enjoyable than I had hoped.

Service

9.0

The staff was attentive, polite, and made me feel welcome during breakfast and check-in.

Location

8.0

I loved the hotel's location in Bintulu's Old Town. It's historically interesting and close to the waterfront and night market.

Dining

6.0

The breakfast had some choices, but I had to pay extra for some items, which I thought was a bit disappointing.