The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The room was impressively large and offered a contemporary design that made my stay feel luxurious and comfortable.” view full review
Delicious Breakfast
“The breakfast buffet had a fantastic selection, catering to various tastes, ensuring a perfect start to my day.” view full review
Accessible Amenities
“The hotel's facilities are designed to be accessible, making it a comfortable choice for all guests.” view full review
Great Conference Rooms
“The hotel offers spacious and well-equipped conference rooms, making it an ideal venue for business meetings and events.” view full review
General
No smoking on site
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Coffee shop
Fire extinguishers
Guest Parking
Electric kettle
Services
Room service
Dining
Restaurant
Business
Fax/Photocopying
Spa & Leisure
Rooftop pool
Indoor swimming pool
Pool with view
Room features
Free Wi-Fi in rooms
Air conditioning
Patio
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
116, Taman Sri Dagang, Jalan Abang Galau,
Bintulu,
Malaysia,
Sarawak
Map view
116, Taman Sri Dagang, Jalan Abang Galau,
Bintulu,
Malaysia,
Sarawak
City landmarks
Shopping Area
Park City Mall
2.0
km
No 1 Jalan Tanjung Kidurong
Taman Tumbina
3.9
km
Island
Pulau Batu Mandi
4.1
km
Park
Taman Millenium
4.1
km
Store
Pantai Tanjung Batu Bintulu
4.6
km
Nearby
Temple Street
Tua Pek Kong Temple
430 m
Restaurants
Sinong Thai Kitchen & Cafe
180 m
Kampung Sinong
King Hua Cafe & Restaurant
270 m
Jalan Keppel
Restoran Santan Berlada
280 m
No. 314 Lot 1726 Jalan
Pasar Utama
570 m
Main Bazaar
Insight Coffee
840 m
Lot 3530 BDA Shahida Commercial Extension Area Lebuhraya Abang Galau
Reviews and Ratings
Feedback from previous guests about their experience.
48%
liked the hotel and would stay again
5.0/10
Guest rating
Rooms
5.0
Location
7.6
Service
7.4
Dining
5.6
Guest reviews
5.0/10
based on 5 reviews
6.2
6.2/10 based on 69 reviews
Judy
United States,
October
2024
5.0/10
I had a mixed experience at this hotel. On one hand, the historical charm of Bintulu's Old Town is appealing, but the rooms need serious attention as they are poorly managed and have lingering smells. The staff was friendly and acknowledged the issues, but the renovation process seems to be taking longer than expected. Overall, I think the hotel has potential but definitely needs improvement in several areas.
Rooms
5.0
The rooms felt neglected, with some issues like smells and unsuitable furnishings. They were not clean or comfortable as they should be.
Service
6.0
The staff was friendly and attentive, but it seemed like they were stuck in a long renovation process, which affected the room conditions.
Location
7.0
The hotel is situated in a historically interesting part of Bintulu, but it does get dark at night and needs better maintenance to feel safe.
Dining
5.0
The dining options were limited and overpriced, especially since breakfast is an extra cost that feels unnecessary.
Facilities
5.0
Facilities are outdated and need improvements. There wasn't a lot to enjoy in terms of amenities.
Albert
United States,
September
2024
6.0/10
This hotel has a charming historical location in Bintulu's Old Town, which is interesting in its own right. The rooms are pleasant but show signs of aging, and air conditioning wasn't quite up to par. The service is attentive, though the renovation process seems slow. Dining options could use improvement, as breakfast is not included, making it feel a bit overpriced for what it offers.
Rooms
6.0
The rooms are bright and comfortable, but the hotel is undoubtedly old, both inside and out. Unfortunately, the air conditioning didn't cool the room enough for my liking.
Service
7.0
The staff were smartly dressed, attentive, and polite. However, it seems they are taking their time renovating the rooms and addressing issues like the broken beds.
Location
7.0
Situated in Bintulu's Old Town, the location is historically interesting, though it can be poorly lit and not very well maintained at times.
Dining
5.0
Dining requires an extra RM 25 for breakfast, which feels excessive since it should ideally be included in the room rate.
Facilities
5.0
The facilities are basic and could use some upgrades to enhance the overall experience.
Mary
United States,
August
2024
6.2/10
I had a mixed experience at this hotel. On the bright side, the staff was friendly and attentive, and the location had its charm with historical significance. However, the condition of the rooms left much to be desired; they felt outdated and had some issues like broken beds. The dining experience also came with extra charges that I felt should've been included in the room rate.
Rooms
5.0
The rooms were bright and pleasant, but unfortunately, they felt outdated and had issues such as broken beds.
Service
8.0
The staff was smartly dressed, polite, and efficient, really doing their best to be welcoming.
Location
7.0
The hotel is in an interesting part of Bintulu's Old Town, which has a lot of historical significance, but it can feel dark and less maintained at night.
Dining
6.0
The restaurant was nice, but the breakfast came at an extra charge of RM 25, which I believe should be included in the room rate.
Facilities
5.0
There are some amenities available, but the overall facilities feel in need of renovation.
Michael
United States,
June
2024
6.4/10
The hotel is conveniently located near the town and a night market, which adds to its charm. The rooms have a modern interior design; however, I did notice some cleanliness issues that need to be addressed. The staff was welcoming, but it feels like they are taking too long to renovate certain aspects of the hotel. Overall, it's decent but could use some improvements, particularly in the room conditions.
Rooms
5.0
While the rooms feature a contemporary design, I did find cleanliness issues, which was quite disappointing.
Service
7.0
The staff was friendly and welcoming. However, it seems they are aware of the issues with the room conditions as one staff member commented about the broken beds.
Location
9.0
The location is perfect, right in the center of Bintulu and near the night market, which is a fun place to visit.
Dining
6.0
Although there were some food options available, the dining experience felt lacking, especially since I had to pay extra for certain items that should have been included.
Facilities
5.0
The overall amenities were basic and could really benefit from some upgrades, especially as the hotel is in the process of renovation.
William
United States,
June
2024
6.6/10
This hotel has a lot going for it, including its friendly staff and fascinating historical location in Bintulu's Old Town. However, the rooms definitely need a upgrade as they felt quite old and rundown, and the dining experience could use some improvement too. Overall, the price was reasonable but considering the room condition, I felt it could be more rewarding.
Rooms
5.0
The rooms were a bit too rundown and old for my liking, which made my stay less enjoyable than I had hoped.
Service
9.0
The staff was attentive, polite, and made me feel welcome during breakfast and check-in.
Location
8.0
I loved the hotel's location in Bintulu's Old Town. It's historically interesting and close to the waterfront and night market.
Dining
6.0
The breakfast had some choices, but I had to pay extra for some items, which I thought was a bit disappointing.
Facilities
5.0
The hotel had basic amenities, but honestly, it feels like it’s taking too long to renovate and refresh the entire place.
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